With a desire to offer full customer partnerships and as a fundamental part of the continuous improvement programme, DaRo Products have enhanced the service levels offered to their customers by adding a complete in-house design service to the equation.
The first stage of this was to take on board a new Design Manager – the position is new but the appointee is a familiar face who has re-joined the fold.
When we recently met up, Design Manager Rob Thomas explained how his past history with DaRo and his other business experience greatly adds to the customer experience.
Rob was with DaRo (or UV Systems as it was then) back in 1992 and during the next 8 years started to learn the fundamentals of the business first hand by undergoing full training in Welding and Fabrication. With an enquiring mind and a good eye for design, Rob moved into the Research and Development side of the business, and at this point completed his HNC in Product Design and Manufacture.
At this point in Rob’s career UV Systems was sold to Wedeco, who decided not to retain the R & D arm, so Rob “stretched his wings” and gained vital experience from within other organisations – all engineering-based, such as Sound Attenuators, (Acoustic Engineering) to The Galloway Group, Compare in Ipswich, and Dage Precision in Colchester.
It was not just about gaining additional experience during this period, as Rob was keen to continue his career development with sound educational qualifications also, and it was at this time that Rob completed his degree in Computer Aided Product Design.
With Rob’s training and experience, plus the very latest in software systems such as Autodesk Inventor, Solidworks and Radan software, (classed as “the world’s most powerful sheet metal CAD/CAM software), DaRo Products can now offer full in-house 3D design and prototyping – from concept design through to working drawings, component design, engineering design, through to full product design. Rob works with customers to help them get the best solutions and is keen, to ensure that everyone is happy with the design, the prototype and the final product, and also that the most efficient manufacturing methods are utilised to minimise unnecessary costs.
As Rob states, “Even during manufacture, the design and perfection of the product is in my view, still a dynamic process; at no stage should we not still seek to continuously improve”.
If you want the best, and want to feel a genuine ownership for your products – then work in partnership with DaRo Products – Designed for Success.
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