Daro continue to improve service. . .
DaRo Products continue to expand the One-Stop philosophy
DaRo Products in Sudbury were not content with an enviable customer service reputation by providing all-encompassing solutions to current customers via Collaboration / Design / Sheet metal manufacturing / Vacuum Forming / Powder Coating / Assembly and a delivery and collection service.
As Damon Goodyear explained, “We have a genuine philosophy of working with our customers to find ways of offering the best service and solutions”.
It seemed to DaRo that the successful “partnership” ethos worked extremely well but stopped at the point of delivery of the manufactured items.
As Damon continued; “We would package and deliver the product, at this point they may then have to be unpacked, labeled and repacked into the customers own packaging. The products might then need to go into storage, and await despatch paperwork, and then shipped out again. If DaRo offer a truly One-Stop shop, then why couldn’t we offer these services as well; and reduce the level of multiple handling? In some areas we were manufacturing plastic or sheet metal electronic housings which would be shipped back to the customer to then have the electronics installed, and yet we had the skills and ability already within the company to perform these functions when required”.
As Daro pride themselves in offering solutions, plans were immediately put into place in order to offer the fullest range of service inclusive of additional warehousing facilities.
Now many customers enjoy the fullest benefits of a truly One-Stop shop facility.
